Support center

You get 3 free documents. Each new Doc, Sheet or Slides file, each document you send for signing, and each use of a PDF tool uses one. Signing documents other people send you is always free.

Press Ctrl K (⌘K on a Mac) anywhere in the app. Type a file name, a form, or a tool like "compress", and press Enter.

Home shows documents waiting for your signature, documents others haven't signed yet, new form answers, people asking to open your files, and files someone else changed.

Go to Sign documents and upload a PDF, Word file, Excel sheet or photo. Drag Signature to where you sign, add the other people, drag where each of them signs, then press Send. You can share the link by email or WhatsApp.

No to both. They open the link, confirm the email it was sent to, type their name, pick a signature style (or draw one) and sign on their phone or laptop. They can also send it back with a question, or decline.

Yes. Turn on signing order when you add people. The next person gets it only after the one before has signed.

Signed documents can't be edited, which is what makes them trustworthy. Send a new copy for signing. The old one stays in your history.

Yes. Section 93 of the Evidence Act 2011 recognises electronic signatures. Some documents, like certain land or court papers, may still need a wet signature, so check what yours needs.

Go to Signatures & stamps, choose Create stamp, type your company name and pick a shape. Or upload a photo of the stamp you already use. Stamps are on paid plans.

So nobody can take it and use it outside Jarosuites. It only goes onto documents through the app, and we add it on our side when you download the stamped PDF.

Open PDF tools, choose Stamp PDF, drop the PDF in, pick your stamp, then click or drag on the page where it goes.

Yes. In Forms, choose Send my questionnaire as it is and upload the PDF, Word file or photo. We find the blanks and boxes, and people fill them in on the page itself. No account needed.

Open the form and go to Responses. Download each one as a filled-in PDF, all of them as a zip, or everything as an Excel sheet.

Yes. Choose Describe it, say what the form is for, and the AI writes the questions. You can change every one after.

Open Record Check, upload your result sheet (Excel or CSV), choose Reg number as the column they search by, and share the link. Each student types their reg number and sees only their own row.

Not easily. Add a second check, like Surname, so they need both. After 20 wrong tries in a day, that network is stopped until the next day.

Open Attendance, pick a register, add who's expected, then open check-in. Show the QR code on screen. People scan it, find their name and sign on their phone. You download the signed register as a PDF after.

Each phone can only check in once per session. If your list has staff IDs or reg numbers, people must type their own to check in.

Open Certificates, pick a type, fill in the details, then press Many names. Paste the names or upload an Excel file with a Name column, and download one PDF each or all in one.

They scan its QR code, or type the code on our check page. It shows who issued it, to whom and when.

Yes. Open the certificate design and find it under Given out. Cancel it and the check will say it's no longer valid. Then issue a correct one.

Yes. Go to Docs, Sheets & Slides and press Open a file. Download back to Word, Excel or PowerPoint any time.

Open the file and press Share. Add their email and choose whether they can edit, comment or view. You'll see each other's changes as you type.

Press Request access. The owner gets your request and can let you in. Once they do, the same link opens the file.

No. Files save by themselves while you type, and older versions are kept. Open History in the file to go back to any of them.

Run it through OCR to PDF first. The pages will look the same, but the text becomes searchable and editable.

Use Compress PDF and choose Recommended. It keeps text sharp and makes pictures lighter.

Open PDF tools and choose Invoice generator. Your letterhead details fill in by themselves. Add the client and items, pick a design, and download the PDF.

Nothing, except how often you pay. Both include every feature.

Everyone gets 5 free AI uses a day. Document summaries are free and don't count. After that, credits are 10 for $1 and they don't expire.

Yes, with a Team plan. Contact us with your team size and we'll send a price.

Go to Letterheads, open yours, change anything, and press Save. New documents and invoices use your default letterhead.

Go to Account and open Login activity. If you see something you don't recognise, change your password.

Email us from the address on the account and we'll close it and delete your files within 30 days.